At Men Style Shop, we take pride in offering premium menswear that meets the exacting standards of the modern gentleman. Should any item not meet your expectations, our refined returns process ensures a seamless experience.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. To be eligible for return:

  • Items must be unworn, unwashed, and in original condition
  • All original tags must be attached
  • Items must be in their original packaging

Non-Returnable Items

To maintain our high standards of hygiene and quality, the following items cannot be returned:

  • Underwear & Nightwear (for hygiene reasons)
  • Swimwear (if the hygiene seal has been removed)
  • Items marked as “Final Sale”

Returns Process

Step 1: Initiate Your Return

Email our customer service team at [email protected] with the following information:

Subject: Return Request – Order #[Your Order Number] Dear Men Style Shop Team, I would like to request a return for the following item(s) from my order #[Your Order Number]: – Item Name: [Product Name] – Size: [Size] – Color: [Color] – Quantity: [Quantity] – Reason for Return: [Reason – e.g., Size Exchange, Quality Issue, etc.] Please advise on the next steps for my return. Best regards, [Your Full Name] [Your Contact Information]

Step 2: Receive Return Authorization

Within 1-2 business days, you’ll receive:

  • A Return Merchandise Authorization (RMA) number
  • Detailed return instructions
  • Prepaid return shipping label (for quality-related issues)

Step 3: Package and Ship Your Return

Securely package the items with all original tags and packaging. Include the completed return form that came with your order. Ship to:

Men Style Shop Returns
1769 Perry Street
Sandusky, US 48471

Step 4: Refund Processing

Once we receive and inspect your return:

  • Refund Timeline: 5-7 business days after we receive your return
  • Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
  • You’ll receive an email confirmation when your refund is processed

Note: Shipping costs are non-refundable unless the return is due to our error.

Exchanges

For size exchanges, please follow the standard return process and place a new order for the desired size. We recommend ordering the new item immediately to ensure availability.

International Returns

For our international clientele (excluding Asia and certain remote areas):

  • Return shipping costs are the customer’s responsibility
  • Customs fees are non-refundable
  • Please mark the package as “Returned Goods” to avoid additional customs charges

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the issue. We will arrange for a prepaid return label and expedite your replacement or refund.

Need Assistance?

Our customer service team is available Monday-Friday, 9am-5pm EST to guide you through the returns process with the same attention to detail we apply to our tailoring.

Email: [email protected]